Workplace issue

When your work exposes you to other people's trauma

Support for the effects of repeated exposure to distressing events, accounts or material through your job.

Repeated exposure can be hard to leave at work

Some jobs involve hearing about serious harm, viewing distressing material or supporting people through frightening events. The effects may build over time rather than follow one obvious incident.

Vicarious trauma has a particular meaning in the workers compensation rules. Not every difficult story or demanding day meets that definition. A clinical assessment and claim decision are different processes.

What may bring someone to treatment

You might be worried about sleep, intrusive images, feeling detached, irritability or changes in how safe the world feels. You may also be unsure whether what you are experiencing is related to work.

Talk with your GP or psychologist about the exposure, its frequency and the changes in your health. Avoid bringing confidential client or patient material unless a clinician has explained what is needed and how to share it appropriately.

The work we can do together

Appointments can help you understand the pattern, discuss coping and plan treatment where needed. Depending on the assessment, this may include work on trauma symptoms, boundaries, rest, support or daily routines.

Personal coping strategies do not remove an employer's responsibility to manage the risks of repeated exposure. Changes to supervision, work design or support may also need discussion through workplace channels.

Finding the right appointment

Tell our team that you are enquiring about repeated work-related exposure so we can check the referral with an appropriate clinician. A trauma tag in a directory is a starting point, not confirmation of specialist suitability.

WorkCover funding, approval and the type of appointment are confirmed before treatment is arranged.

Sources and further information

Workplace risks to mental health / Psychological injuries: workers and employers

Information checked 13 October 2026. General information, not an assessment or a decision about your claim.

Let's work out the next step.

Tell us where you would like to attend and whether you have a referral or treatment approval. We will explain what is needed.