When behaviour at work becomes harmful
Repeated humiliation, exclusion, intimidation or unreasonable behaviour can leave a person anxious about going to work. Harmful behaviour may happen in a clinic, office, work vehicle, online meeting or work-related message.
Bullying and harassment have particular legal meanings. A psychologist can assess and treat the effects on your health, but a therapy appointment does not determine whether conduct meets a legal definition.
What an appointment can help you address
You may want help with panic before a shift, replaying conversations, loss of confidence, disturbed sleep or withdrawing from people you usually see. Your psychologist will ask what matters most to you and work with you on a plan.
You do not have to bring a complete chronology or prove your experience to arrange an initial conversation with our team. For a funded appointment, we still need to check the referral and payment arrangements.
Health care and workplace action are different
Treatment can sit alongside advice from a union, workplace representative, lawyer or workplace safety regulator. These services do different jobs. We do not investigate an employer, resolve an employment dispute or promise that treatment will produce a particular claim outcome.
If you keep a record, note dates, what happened, who was present and the effect on your health. Keep it somewhere safe. Ask an adviser before collecting or distributing material you may not have permission to use.
Privacy and communication
Ask your psychologist who may receive information about your treatment. WorkCover care can involve reports to the insurer and discussions with your GP. That does not mean your employer automatically receives everything you discuss in therapy.
We explain consent, relevant information sharing and legal limits to confidentiality. Raise any concerns about contact with your employer at the start.
Read about privacyWorkCover claims after July 2026
For many primary psychological injuries first notified from 1 July 2026, claims involving bullying or harassment have specific requirements. A completed claim form may be required. Your insurer or adviser can explain the process that applies to you.
We focus on the care you need and the appointment arrangements. We do not guarantee that a claim will be accepted.
Check the scheme informationBullying and harassment at work / Psychological injuries: workers and employers
Information checked 13 October 2026. General information, not an assessment or a decision about your claim.
